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Indusrty Lingo Glossary

Industry Lingo Glossary

Industry Terms

Internet Form Fill - User has filled in a contact form on awebsite or landing page
Internet Short Form - ONly the name, address, phone & email
Live (or Warm) Call Transfer - A live call center agent interacts and then transfers the caller to you
Blind Call Transfer - The call is transferred to you but without an introduction from a live agent


Alphabet Soup for the soul

MCA - Merchant Cash Advance
DME - Durable Medical Equipment